Shipping policy
At S2 Adventure, we are committed to providing our customers with convenient and reliable shipping options. Please review our shipping options below:
E-Bikes & Surfboards are only available for Pick Up in store.
Local Pick-Up (Victoria, Region 3228)
- Details: For customers located in the 3228 region, we offer a convenient local pick-up option. After placing your order, you will receive an email notification when your items are ready for pick-up. Please have your order confirmation with you when picking up your items.
Local Delivery (Victoria, Region 3228)
- Details: For customers in the 3228 region, we offer free local delivery. Once your order is processed, we will notify you of the estimated delivery time.
Express Shipping (Australia-Wide)
- Cost: Starting at $15 (based on weight)
- Details: For expedited service, we offer express shipping within Australia. Pricing is calculated based on the weight of your order and will be displayed at checkout. Delivery times may vary depending on your location, but express shipments generally arrive within 1-5 business days.
Free Standard Shipping (Australia-Wide)
- Cost: Free for orders over $100 AUD, unless it is a large item e.g Surfboard.
- Details: Enjoy free standard shipping for all orders over $100 AUD within Australia. Standard delivery typically takes 3-10 business days, depending on your location.
Order Processing
- Orders are processed within 1-3 business days. Orders placed on weekends or public holidays will begin processing on the next business day.
Order Tracking
- Once your order is shipped, you will receive a tracking link via email to monitor your package's journey.
Additional Information
- Shipping Address: Please ensure your shipping address is accurate to avoid delays.
- Contact Us: If you have any questions about your order or our shipping options, please contact us at sales@gmhg.com.au.
Thank you for supporting S2 Adventure!